Refund Policy

Our Commitment to Customer Satisfaction

We strive to ensure your satisfaction with every purchase. Refunds are issued under the following conditions:​

  • If the product you ordered is unavailable, we will notify you and process a refund within 3-7 business days.​
  • In cases where a replacement for a damaged product is not feasible, a refund will be provided.​

Please note that customized or made-to-order items are non-refundable.​

How to Request a Refund

To initiate a refund request, contact us at [Your Support Email] within 3 days of receiving your order. Please include your order number and the reason for the refund request.​

Return Policy

Hassle-Free Returns

Your satisfaction is important to us. Returns are accepted under the following conditions:​

  • Provide valid proof of damage or defect through video evidence within 24 hours of receiving the product.​
  • Return the item in its original condition and packaging.​
  • Customized or made-to-order products are not eligible for returns.​

Return Process

To initiate a return, email us at [Your Support Email] with your order number and registered contact details. Our team will review your request and guide you through the process.​

Note

Some of our products may contain natural embellishments and are handcrafted. These may cause slight irregularities and will not be considered as defects.​